Shipping & Return Policy

Exchange Policy 

Please keep in mind our products are sourced in Mexico and are hand made by our talented artisans. We want all of our COSAS customers to feel good about their purchase. If you are not completely satisfied with your COSAS purchase, we can offer an even exchange for your purchase with 14 days of the sale with proof of purchase and return of the original item. 
To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Refunds (if applicable) 

Refunds will be discussed on an as needed basis. Please contact sales@cosasphoenix.com for customer service questions.